Help center

Docs and support for operators, organizers, and buyers.

This surface is designed like a modern docs product but remains fully content-managed through Payload.

Getting Started

Account setup, sign-in, and launch basics.

Events and Ticketing

Configure events, ticket phases, checkout, and operations.

Support and Operations

Refunds, payouts, scanning, and support escalation.

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Organizer onboarding checklist

Set up the basics before publishing your first event.

onboardingorganizationsecurity

Publish an event safely

Configure the event, ticket phases, media, and checkout prerequisites.

eventspublishtickets

Refund and payout operations

Understand where organizer actions stop and where ops queues begin.

refundspayoutswallet